This section of the website is only for SAFLOK customers who require remote real-time
assistance. SAFLOK technical specialists will recommend this service only if necessary.
Remote real-time support is a unique service that enables a SAFLOK technical specialist
to resolve certain system issues by “remotely” logging-on to a customer’s system.

To activate this service you will need a six-digit pin code available only from a SMART
TECHNOLOGY technical specialist. Each pin code is session specific and expires at the
end of the session for security purposes.